From your first question to your first patient.

True North helps Florida home care businesses get licensed by AHCA, enrolled in Medicaid and the health plans, ready for their survey, and then marketed. One team from start to finish, in English and Spanish.

Book a free consultation See everything we do

  • Florida home care only
  • ACHC Certified Consultant
  • English y español
  • Nothing is sent in your name without your approval

The road to licensed, and what comes after

Every agency's path is a little different. These are the stops most Florida home care businesses make, with the state deadlines along the way.

The deadlines come from Florida law. No one can promise when AHCA, Medicaid or a health plan will act — and we won't.

  1. Free consultation

    We talk about what you want to build: services, counties, timeline and budget.

  2. Validation memo

    We check your plan in writing — license type, administrator, costs, risks and a realistic timeline. You read it and approve it in your private client portal.

  3. Your documents

    We ask only for what your license needs. You upload it in your portal and always see where things stand.

  4. Application filed with AHCA

    We prepare the application and its attachments and file it.

    AHCA has 30 days to tell you about errors or missing items. s. 408.806(3)(a), F.S.

  5. If AHCA asks for more

    We draft a complete, item-by-item answer for your approval.

    You have 21 days to answer, or the application is withdrawn and the fee is lost. s. 408.806(3)(b), F.S.

  6. Survey

    Our mock survey walks through your agency the way a surveyor will, and we fix what needs fixing first.

    Home health agencies are surveyed before the first license is issued. Rule 59A-8.003, F.A.C.

  7. Licensed

    Your marketing launch starts the day the license is issued — never before.

    AHCA must approve or deny within 90 days of a complete application. s. 120.60(1), F.S.

  8. Medicaid and the health plans

    Enrollment, credentialing and follow-ups until you're loaded and receiving referrals.

  9. Growing, and staying compliant

    Patients, caregivers and referral partners — plus a calendar of every renewal, review and filing.

    Renewals go in between 120 and 60 days before your license expires. s. 408.806(2)(a), F.S.

Two sides. One team.

Most agencies hire a licensing consultant, then a marketing company, then spend months explaining themselves twice. We are both.

True North Licensing

Gets you licensed, enrolled in Medicaid and the health plans, ready for survey, and keeps you compliant.

  • AHCA licensing and renewals
  • Medicaid and health plan credentialing
  • Mock surveys and corrective plans
  • Policy manuals and emergency plans
  • Compliance calendar

True North Marketing

Brings you patients and caregivers once you're open — within what your license allows and Florida's advertising rules.

  • Launch package on licensing day
  • Website and Google Business Profile
  • Google Ads for families
  • Caregiver recruiting
  • Referral-source program and monthly reports

Because the same team prepared your license, your ads only offer what you're licensed to do, show your license number, and never pay for referrals.

Download our services guide

Packages

Most clients start with one of these. Every package is quoted as a flat project fee after your consultation.

Licensed & launched
Your license, policy manual and launch package — from application to first patient plan.
Medicaid ready
Florida Medicaid enrollment plus three health plans, with follow-ups until you're loaded.
Survey ready
Mock survey, corrective plan and policy updates before AHCA arrives.
Grow
Monthly marketing plus your compliance calendar, so growth doesn't create new problems.

What you can count on

  • Your approval first Nothing is sent to AHCA, Medicaid, a health plan or anyone else in your name until you approve it.
  • Straight answers on timing We tell you what the law says and what we're seeing. We never promise AHCA dates.
  • No paid referrals We never pay for, or accept payment for, patient referrals.
  • No ads before the license We don't advertise services until the license is issued and its number is on every ad.
  • Your information stays private Files live in your secure portal. We never ask for passwords to your accounts or for Social Security numbers by email or form.

Questions

How long does it take to get licensed in Florida?

It depends on your license type, how complete the application is, and AHCA's schedule. The law gives AHCA 30 days to flag missing items and 90 days to decide on a complete application, and home health agencies must pass a survey first. Your validation memo includes a realistic timeline for your situation.

How much does it cost?

We quote flat project fees, not hourly, based on your license type and what you need. You'll know the price before you commit. The first consultation is free. State fees, insurance and screening costs are separate, and your memo lists them.

Do I need a consultant to apply?

No — anyone can apply to AHCA directly. People hire us to avoid the mistakes that cause omission letters, failed surveys and lost months, and to get Medicaid and marketing handled by the same team.

Which licenses do you help with?

Home health agencies, nurse registries and homemaker-companion registrations, plus changes of ownership, new counties and services, and switching license types.

Do you work outside Miami?

Yes. We're based in Miami and work with agencies across Florida — by video and phone, and in person when it helps.

¿Atienden en español?

Sí. Trabajamos en inglés y en español, y este sitio está disponible en español.

Start with a conversation

Tell us what you want to build or what's in front of you right now. We'll tell you honestly what it takes.

Or call (305) 510-0584

Monday to Friday, 9 a.m. to 6 p.m. Eastern

We answer within one business day. Please don't include Social Security numbers or health information.